guide

Frequently asked

questions

Guide

Frequently asked

questions

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Why charter a catamaran for your next holidays?

There are many reasons why chartering a catamaran is a great idea. Being on a catamaran provides you the freedom to move as you please and see many different places in a relatively short time period. It allows you to enjoy the destination from both land and sea. All of the charters booked through Catamaran Sailing are tailor-made to each of our clients' wishes, with the crew providing the best service at all times. Once you have decided on a destination, together with you and the Captain we will create the perfect cruising itinerary. Rest assured that your privacy on board is guaranteed at all times and the Captain will be able to choose remote anchorages and beaches.

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WHAT IS A CREWED CHARTER?

Out of all types of charters, Crewed Charters offer the best service one can get from any single yacht. Crewed Charters are performed by yachts cared for year round, by a permanently employed professional crew so as to ensure that the yacht is maintained in excellent condition and the crew is properly qualified & experienced. A properly bonded team familiarized to the detail with the technical workings, routines and other attributes of their yacht, working harmoniously with each other so as to provide you with upscale charter services.

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WHAT DOES THE CHARTER FEE INCLUDE?

Crewed yachts in the Mediterranean are quoted on ‘Plus Expenses’ basis; such terms stipulate that the charter fee includes hire of the yacht and her equipment in working order, crew wages, uniform and food, ship's linen and laundry of ship’s linen, tools, cleaning materials and basic operating consumables, insurance of the yacht for marine risk, third party claims, and insurance of the crew for employer's liability insurance.

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WHAT IS NOT INCLUDED IN THE CHARTER FEE?

Yachts quoted as ‘plus expenses’ means that the Charterer will be charged at cost for all operating expenses associated with the charter. These expenses include but are not limited to food and drink provisions, fuel consumed for the yacht, her auxiliary craft(s) and water toys, berthing fees, harbor, customs charges (if any), shore-side electricity and water, onshore transfers and tours, and anything else not specifically included in the charter fee. Paying for your expenses separately from the charter fee enables you to have a fully customized experience with better control over your expenses.

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IS THERE ANYTHING ELSE I SHOULD BE PAYING FOR?

Simply no. "NO extra charges, NO hidden fees!” is a fundamental business principle for Catamaran Sailing. There are no extra commissions applicable on top of the Charter Fee quoted to you. A gratuity for the Crew is customary but it remains entirely at your personal discretion; if at the end of your charter you feel you have received excellent service and choose to express your appreciation this way, you are free to do so.

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WHAT IS APA?

The moment you arrive at your yacht she will be ready to set sail! She will be full in fuel and running water, provisioned as per your personal food and drink preferences and with any additional water toys you may have requested to hire! To facilitate such preparation in advance of your arrival, in crewed charters, the Charterer pays upfront an estimated amount for their charter expenses called Advance Provisioning Allowance (APA). This is collected with the last payment before your charter and its purpose is to enhance the level of services rendered, by allowing you to remain un-distracted during your holiday from managing day-to-day expenses aboard.

Soon before your charter your APA is forwarded to the Captain who will organize for you custom food and drink provisions as per your preferences, in advance of your arrival. During your charter the Captain will be making payments as necessary, accounting with receipts for your expenses aboard and advising you periodically on the disbursement of your APA.

Being an estimated allowance, APA is usually calculated at 35% of the charter fee varying as per each yacht’s particulars. Depending on your actual cruising performed, provisions along your charter etc. the final, actual expenses accrued may be less or more than your initial allowance; if considering foreseeable expenses for the remaining of your charter the Captain deems that your APA starts running low, he will advise you so you may always feel relaxed that even if you spend more than your initial estimated expense allowance, you can always arrange for additional funds so as to settle all accounts at the end of your charter. At the end of your charter the Captain will in any case be presenting to you the final breakdown of your APA and receipts and of course any unspent APA will be refunded to you.

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WHAT ARE THE GOVERNING TERMS FOR MY YACHT CHARTER?

Once you have decided to book a yacht and before you make any payment for your booking, a proper contract, your Charter Agreement, will be provided to you detailing all particulars of your charter and all agreed terms, rights and obligations (such as what is included in the charter fee, payment terms, cancellation policy etc.). Catamaran Sailing ensures that your charter terms are compliant with the terms laid out as industry standard by the most credibly and widely recognized institutions of the charter industry worldwide always in conformity with applicable local legislation. Should you require so , please feel free to ask us for a sample charter agreement.

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DO I HAVE TO FOLLOW A FIXED ITINERARY?

Of course not! Part of the beauty of a private yacht charter is that you get to alter your itinerary to match your desires and prevailing weather, so assuming sufficient time and suitable weather you simply do as you please! We can provide you with plenty of ideas in the form of sample itineraries before you book, then upon embarkation, the Captain will discuss with you the prevailing weather conditions at the time and the best alternatives so as to ensure your safety and comfort. Then, along the way you can always decide if you want to stay more at one place you loved or skip another!

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WHAT ABOUT OTHER ARRANGEMENTS PERTINENT TO MY YACHT CHARTER?

When in Croatia you should consider yourself our Guest! We will happily arrange your pickup from your hotel or the airport and your transfers to and from the yacht. Occasionally our clients also require restaurants while during your trip, your Captain will be happy to assist with reservations and arrangements at the wonderful Croatian islands you will be visiting. Of course any such additional services are free of any surcharge or commission and are only charged at cost, while if you so require, they can be deducted from your APA. So go on, just think about your dream yachting vacation and let us handle the rest!

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WHAT IS PREFERENCE LIST

You’ve selected the perfect catamaran and the ideal destination for your catamaran charter vacation. Now what? The key to making your voyage the very best is the preference sheet. This handy document provides the captain and crew with your detailed requests and “preferences” for an unforgettable holiday.

The preference sheet is a place to record basic information and particular requests. Some of the things you will list include:

  • Names and contact information for all guests
  • Airline and hotel information

Consult everyone in your group. Even though you may think you know what your friends like to eat, check in with them to be specific. Also, remember that some products are limited in the islands. The crew will make every effort to accommodate your requests, however.

Some specific questions include:

  • Do you like a hearty or light breakfast, lunch, or dinner? Should desserts be served after lunch?
  • How many bottles of beer, soda, juice, and water per person per day? Although this may seem very detailed, once you set sail, grocery stores are few and far between.
  • Other specifics may include what activities you enjoy, whether you want to mingle with the crew or have more privacy, etc.

Of course, you should note any medical conditions. Make a note of any critical medical conditions, allergies, or food preferences, such as specific diets, including plant-based, gluten-free, keto, etc.

Start yacht charter planning early. Think about any special events you would like to celebrate, such as a birthday, anniversary, or milestone. Are there any activities you want to do, such as hiking or scuba diving? You’ll be surprised to know that the preference sheet even lists the most minor details, such as shoe size. That’s so the crew will surely have the right size flippers for your snorkeling adventures!

Get together with your traveling group as soon as possible and start planning. Planning is part of the joy of traveling, so perhaps your group may want an island-themed planning party. Leave nothing to chance. Be creative and think of things you might not get a chance to enjoy at home. Such as exotic cocktails or certain fresh seafood such as lobster.

Let the kids get in on the planning as well. Remember if the kids are happy, everyone is happy, even if they want to simply eat burgers and fries or familiar sandwiches for lunch.

If you would like more information about the yacht charter preference sheet, or your yacht charter, please call us.

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WHAT IS THE ROLE OF THE SKIPPER AND/OR HOSTESS?

The skipper is responsible for the navigation of the yacht, mooring, anchoring and manoeuvring and for keeping the deck and cockpit of the yacht in good, clean and fully functional condition, also for managing the refilling of water and fuel of the yacht and of the outboard engine and for processing port formalities, all on Charterer’s expense.

The hostess shall do the daily shopping and prepare and serve each day breakfast and a light meal (lunch). In addition, the hostess will assist the skipper in all of his/her duties under his/her instructions and shall take care of cleaning of communal areas of the yacht daily.

The crew (skipper and/or hostess) will have his/her own cabin and share a toilet.

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WHAT DAYS AND TIMES DO CHARTERS START/END AT?

Our charters are usually offered Sunday to Sunday. Depending on the catamaran’s booking plan however, there may be a chance we could accommodate other embarking/disembarking dates, so feel free to ask!

Our charters start on Sunday at 17:00. If you wish to start your charter earlier than 17:00 please notify us so we can advise on availability.

Charters end on Sunday at 09:00 (disembarkation from the boat).

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WHAT DO I NEED TO BRING WITH ME?

Depending on your holiday mood and if you plan on enjoying a relaxing time aboard, we recommend keeping it simple and bringing only the essentials in terms of clothes, shoes and extras in general. You need to bring with you a cable for charging your devices and to connect it with the yacht’s music player through USB or AUX input. Our catamarans are equipped with 12V USB ports in the cabins and you can also charge through electric sockets (220V if available), jus to have in mind that the charger type must be adjusted to a 2-pin European style socket.
Above all, protection from the sun is vital – lots of suntan lotion, wide-brimmed hats or sailing caps, and loose-fitting cotton cover-ups. Don't forget to pack it all in soft-shell baggage for easy onboard storage.

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WHAT TYPE OF CLOTHING SHOULD I PACK?

The key for sailing charters is simplicity and a minimum of unneeded extras. Casual and breezy beach attire is certainly the order of the day on deck, though for evenings ashore, slacks or a sundress are appropriate. Rubber soled shoes as opposed to hard soles are recommended aboard our yachts, so wear boat shoes or tennis shoes. You may find aquatic shoes convenient for beachcombing. Above all, protection from the sun is vital – lots of suntan lotion, wide-brimmed hats or sailing caps, and loose-fitting cotton cover-ups. For cool or windy evenings, a windbreaker comes in handy. Don't forget to pack it all in soft-shell baggage for easy onboard storage.

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SAILING AND WEATHER TIPS

Upon your arrival, our Crew will provide a weather forecast and share with you sailing tips based on the prevalent weather conditions.
In general, the climate in Croatia is typical of the Mediterranean climate: mild and rainy winters, relatively hot and dry summers and, generally, extended periods of sunshine throughout most of the year. A great variety of climate subtypes, always within the Mediterranean climate frame, are encountered in several regions of Croatia. This is due to the influence of topography (great mountain chains along the central part and other mountainous bodies) on the air masses coming from the moisture sources of the central Mediterranean Sea.

During the warm and dry periods, the weather is usually stable, the sky is clear, the sun is bright and there is generally no rainfall. There are, however, infrequent and brief intervals of rapid rain chiefly over mainland areas. The warm period starts in April and ends end of October with and average air temperature from 20 to 30 degrees Celsius.

The warmest period occurs during June, July and August, when the mean maximum temperature lies between 29.0 and 35.0 degrees Celsius. During the warm period the high temperatures are tempered by fresh sea breezes in the coastal areas of the country and from the north west winds, known as 'Mistral'.

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WILL YOU OFFER ROUTE RECOMMENDATIONS OR ITINERARIES?

Upon your arrival, our crew will be there to welcome you and share with you regional recommendations and tips.

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IS THERE A FIRST AID KIT ON THE YACHT?

Yes, the yacht is equipped with a complete first aid kit and prepared following all official requirements as defined by the relevant health institutions.

If you have any health concerns and require specific items or medication on board, please do not hesitate to contact us. Our team is here to address your needs and ensure your comfort and safety during your journey. We understand that every passenger is unique and may require different accommodations, so we encourage you to inform us in advance so we can make necessary arrangements. Our goal is to provide a positive and stress-free travel experience for all our passengers.

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ARE THERE ANY CHILD OR AGE RESTRICTIONS?

All ages are welcome! Our base staff and/or skipper will provide guidance for onboard safety meanwhile kayaks and other available water toys, will create a fantastic family vacation experience!

Please note that while we prioritize the safety and well-being of all our passengers, our crew members cannot assume responsibility for your children. While we encourage you to use our family-friendly amenities, we kindly ask that you supervise your children at all times, especially when traveling on board our vessel. We appreciate your understanding and cooperation in ensuring a safe and enjoyable journey for all.

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ARE PETS ALLOWED ON BOARD?

You can bring your pet along (up to 4kg)! Contact us for the pet on board fee & further info

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DO YOU RECOMMEND TRAVEL INSURANCE?

Obtaining adequate holiday insurance can cover you in a wide range of situations for your upcoming sailing trip. A plan could provide coverage for things like interruption due to unforeseen events including pandemic, trip cancellation, accidental injury or illness, natural disaster, missed airline connections, and more. As there are many insurance packages available in the market, find out what works best for you.

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WHAT ARE THE CHECK-IN / CHECK-OUT PROCEDURES?

During check-in, you will meet our crew who will conduct the yacht familiarisation briefing and join you in thoroughly inspecting the yacht so as to have an overview on all the yacht's systems and safety equipment on board.

Check-out is similar in the sense that here too our crew will inspect the yacht and you will sign the handover papers. This is also a good time for you to share your feedback and any comments you may have regarding the yacht & your overall sailing experience.

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I NEED TO CANCEL MY HOLIDAY, HOW DO I DO THIS?

You will need to send your cancellation request to Catamaran Sailing in writing via email (info@catamaran-sailing.h) and we will in turn advise you based on your departure date.

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CANCELATION POLICY

If the Client cancels the charter for any reason (other than due to Force Majeure) after booking confirmation, the Charter company will keep:

  • 50 % of the total amount for cancellation between Date of Booking Confirmation to 31 days before the original embarkation date
  • 100 % of the total amount for cancellation less than 30 days before the original embarkation date

Cancellation of Crew arrangements (Skipper/Hostess):If notice of cancellation is given 1 to 35 days prior to departure 25% of agreed services price is due.

No-Show Cancellation: 100% of all amounts including charter price, mandatory/optional extras and any crew is due.

The Catamaran Sailing Cancellation guarantee: In any event of cancellation, Catamaran Sailing guarantees that in case the yacht is re-let under same conditions (i.e. charter period, price etc.), any payments received will be credited for use on future charter booking. Credit can be used only for future charters embarking no later than October 30th of the following year.

Contact Us to Plan Your Dream Getaway Today!

Experience the Ultimate Luxury Catamaran Journey in Croatia 

Our dedicated team is here to assist you with personalized itineraries, special requests, and all the information you need for an unforgettable voyage.

Reach out to us now to embark on the adventure of a lifetime!

Experience the Ultimate Luxury Catamaran Journey in Croatia 

Our dedicated team is here to assist you with personalized itineraries, special requests, and all the information you need for an unforgettable voyage.

Reach out to us now to embark on the adventure of a lifetime!